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Automated work flow - Text Message to Customer
Idea shared by Paul Perry - August 17, 2016 at 3:55 PM
Under Consideration
Has anyone ever done this with Atrex..?
 
When a Sales Order is closed or Invoice Generated the system would send (somehow) an /Textto the Customer (if number provided is a cell) letting them know their Order/Part/Vehicle is ready?
 
Any suggestions on how or ideas on where to start?

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Terry Swiers Replied
August 22, 2016 at 4:30 PM
Employee Post
At this point there isn't anything in place to handle this, but as we have had a request for this in the past, we might look into hooking into a SMS service to provide for something like this.
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Jeffery Nissen Replied
November 5, 2016 at 8:32 AM
Instead of a text message it would also be nice to send an email. Currently we are manually sending an email and this gets tedious. It would be nice to have a template we could send that is customizable and would have updates such as diagnoistics are completed continuing with the work, work in progress and ready for pickup.

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