Back to Community Threads
1
Atrex Database Administrator
Question asked by info - 5/22/2016 at 12:27 PM
Answered
Hello,
 
I have Server/Client setup for Atrex 15.
 
We need access to the atrex data.. when for some reason everytime i start up Atrex database server Administrator, it gives me an error " The Login information entered is not valid" 
if I click on OK., it bring up the GUI, but unable to login. 
 
Also, I do not remember the login info. how can we get it?

3 Replies

Reply to Thread
0
Terry Swiers Replied
5/22/2016 at 1:19 PM
Employee Post Marked As Answer
Press F1 at the login window.  The default information is listed there so you can copy and paste if you want and should get you in.  This of course assumes that no one has changed the administrator ID and/or password. 
0
info Replied
5/23/2016 at 9:50 AM
I'm not getting the login box.
0
Terry Swiers Replied
5/23/2016 at 10:08 AM
Employee Post
If memory servers me correctly, you are running v15. If this is a correct assumption, pick up the current version of the server engine and install it right over top of your existing install.
Back to Community Threads

Reply to Thread