1
report CST1006
Problem reported by Keith - December 2, 2014 at 3:45 PM
Not A Problem
Terry
 
  Please take a look at CST1006. Invoice Total Paid  Balance, Posting on accounts are correct, report reflects
 
THANKS
 
Keith
V15.0

5 Replies

Reply to Thread
0
Mark Culos Replied
December 2, 2014 at 6:50 PM
Employee Post
Keith,
 
My assumption is that the issue is an expectation that the report includes posted payments.  It does not which is why the following disclaimer is made at the end of the report:
 
"Please note that the balance is the balance of the transation at the time it was originally created.  AR payments are not reflected in the amount paid.."
0
Keith Replied
December 19, 2014 at 9:34 AM
" My assumption is that the issue" 
 
The information of a report should reflect it's intent, otherwise it falls short of it's purpose.  The implied use of the disclaimer is an empty attempt to be dismissive of the question.
0
Mark Culos Replied
December 19, 2014 at 10:57 AM
Employee Post
Keith,
 
The intent is to show invoicing history which is exactly what it achieves.  There is no intent to reflect AR history.
0
Keith Replied
December 19, 2014 at 11:26 AM
"There is no intent to reflect AR history."
 
   Then why supply the information?  You don't need to respond, since I don't agree with the premise of the report, and will just keep bantering back and forth.
0
Mark Culos Replied
December 19, 2014 at 12:46 PM
Employee Post
Keith,
 
The report was added some time ago and when it was added, there was a user request to be able to see whether or not a payment had been when the invoice was created.
 
We have three options:
 
1.  Remove the payment information.
2.  Include posted payments.
3.  Leave the report as it currently exists.
 
Any of the three options is valid with the third being the only one that ensures that we are not removing or altering functionality that a user currently relies upon.
 
I will put a check mark on option two for you and we will see what other users vote for.

Reply to Thread