Back to Community Threads
1
Atrex Database Administrator
Question asked by info - May 22, 2016 at 12:27 PM
Answered
Hello,
 
I have Server/Client setup for Atrex 15.
 
We need access to the atrex data.. when for some reason everytime i start up Atrex database server Administrator, it gives me an error " The Login information entered is not valid" 
if I click on OK., it bring up the GUI, but unable to login. 
 
Also, I do not remember the login info. how can we get it?

1 Reply

Reply to Thread
0
Terry Swiers Replied
May 22, 2016 at 1:19 PM
Employee Post
Press F1 at the login window.  The default information is listed there so you can copy and paste if you want and should get you in.  This of course assumes that no one has changed the administrator ID and/or password. 
I'm not getting the login box. info May 23, 2016 at 9:50 AM
Edit Delete
If memory servers me correctly, you are running v15. If this is a correct assumption, pick up the current version of the server engine and install it right over top of your existing install. Terry Swiers May 23, 2016 at 10:08 AM
Edit Delete

Reply to Thread

Tags

Atrex

Related Community Threads

Warning to exceed user licences comes up after 7 of 15 Licenses are logged inProblem reported by John Daniel-January 15, 2015SQL command to access other locationsQuestion by Hussain Shah Jaufar-May 3, 2016Export database to Peachtree.Question by Viviana Cordoba-March 6, 2015Combining 2 Atrex filesQuestion by Roger Kerr-September 4, 2015

Related Knowledge Base Articles

Client/Server Upgrade Instructions from v12 and Older to Atrex 16Atrex > How ToConfigure the Atrex/ElevateDB ODBC DriverAtrex > How ToMoving a Database Server to a new server.Atrex > GeneralAtrex PCI ComplianceAtrex > GeneralError: DBISAM Error 11283, "A connection to the database server at '<RemoteName>' cannot be established"Atrex > Error Messages