Report SLS1002 not showing actual amount paid

I am running Atrex 16.10 and have noticed if a customer pays cash, when I print the sales invoice (SLS1002), the payment details section will show the same amount as in the Primary report section for Total. For instance, if the total is $24.65, and the customer pays me $30. I will input $30 into the invoice under the cash option. When the invoice prints, it will show $24.65 as the total (Primary report), but the Payment Details (which should show $30), will show $24.65. Any ideas on how to correct this?

Mark Culos Replied

9/15/2017 at 6:20 PM

Employee Post

Kendra,

What you are seeing is expected, the amount paid will never exceed the total for the transaction.

If you want to display the change returned, you will need to modify your invoice format and add the field Change from the invoice table. If you are wanting to display the tendered amount, you will need to add the change to the amount paid.

Kendra E Young Replied

9/19/2017 at 10:07 AM

I just realized I had given you the incorrect report, but am extremely appreciative that you understood what I was talking about. I did make the changes you provided and was able to print the invoice with the exact information we were looking for. Thank you for your help.

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