Service invoice instead of service order
Idea shared by Michel Blais - 5/19/2023 at 6:21 AM
We have more and more customers wanting to pay an "Invoice" instead of a service order. Would it be possible, when the service order is closed to have it printed out as "Service Invoice" instead of "Service Order" ?

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Mark Culos Replied
Employee Post

All standard reports are created to apply to the greatest number of users and as a report may not suit the specific needs of every user, the ability to customize reports is also provided.

The following link is to an article on the process of customizing reports:

If you edit the standard report, the simple option is to alter the current label and it is also possible to include logic that conditionally displays different text based upon the service order being open or complete.

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