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inventory reorder fails to show items that should be reordered. Query shows item count below min. levels.
Problem reported by Terry Burnett - 10/26/2014 at 7:46 PM
Resolved
Atrex 14.3    On hand report shows incorrect (larger) number of items on hand than actual. Ran batch process and no change.  Save item on edit, then ran batch report again.  Inventory reorder report still does not show item.  Query/edit of item shows 1 on hand.  This is correct.  Inventory on hand report shows 7.    Min # set at 6.  Sales history shows items being sold.  No discontinued or non depleting conditions set.  Upon checking, doing this to several more items, probably more.

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Terry Swiers Replied
10/27/2014 at 10:35 AM
Employee Post
From the stock code selection window, what are the values listed for On-Hand, Allocated, On RMA, and On Order? 
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Terry Burnett Replied
10/27/2014 at 11:55 AM
? Where is the stock code selection window?
Using View stock code information window, shows item on order. Forced PO closed, Reorder report now correct. Obviously, on order counts as inventory. Thanks, problem solved.
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Terry Swiers Replied
10/27/2014 at 11:58 AM
Employee Post
Press the "Search" button at the stock code entry window to bring up the stock code selection window. It contains the information that you saw in the information window which got us to the right place just using a different route.
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