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Website isn't accepting Payments
Problem reported by Ben Usar - 2/4/2016 at 1:25 AM
Resolved
After entering contact information at the order section of the website, i cannot proceed to pay with my Card as vantiv payment shows a no ID supplied text in red and doesn't have a Submit button, in summary please check your payment method as its currently not working/functioning

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Terry Swiers Replied
2/4/2016 at 10:26 AM
Employee Post
Could you send a private email to support@atrex.com with exact information that you entered into the contact portion? I checked the order site this morning and didn't have any problem, so I suspect it might be something with the specific information that you entered.
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Terry Swiers Replied
2/4/2016 at 6:01 PM
Employee Post
Thank you for bringing this to our attention. The problem was with the Address Verification System not liking the non-US formatted postal code. The card submission page has been updated to handle orders from outside of the US.
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